Frequently Asked Questions
Clear answers to common questions about hiring a private investigator.
Is what I am asking you to do legal?
Yes. We operate strictly within the bounds of state and federal law. During our initial consultation, we will tell you exactly what methods we can legally use to gather the information you need. We do not hack accounts, wiretap phones, or trespass.
Will the person I am investigating find out?
No. Our field work and database searches are conducted discreetly. We utilize methods designed specifically to prevent the subject from becoming aware of the investigation where discretion is required.
Can I use what you find in court?
Yes. Because we gather evidence legally, it is admissible in court. Our written reports are factual, objective, and designed to withstand legal scrutiny. Our investigators are also available to testify regarding their findings.
How long does this take?
Timelines vary by service. Background investigations take 48–72 hours. Standard skip tracing takes 5–7 days; expedited timing is confirmed individually before work begins. Other locate work typically delivers in 5–7 days. Asset investigations run 7–14 days. Custom matters are scoped with a written timeline before work begins.
What does it cost?
We use flat-fee pricing for standard services — backgrounds from $299, locates from $499, assets from $750, and process serving from $125. Custom investigations are quoted in writing after a free consultation and bill at $250 per hour when hourly terms apply. You will never receive a surprise bill.
Do I have to give my real name to schedule a consultation?
Yes. Before we can legally conduct any investigation on your behalf, we must verify your identity. This protects both you and our firm, ensuring we have a legitimate legal purpose to conduct the investigation.
Is everything confidential?
Absolutely. Everything discussed during our consultation and throughout the investigation is held in strict confidence. We do not share your information or our findings with anyone other than you or your designated attorney.
Where are you licensed, and where do you take clients?
Howler Investigative is licensed in Arizona (PI License #1821288), bonded and insured. We serve clients in California, across the United States, and internationally. Remote work (backgrounds, locates, asset research, online identity verification) is available wherever records can be reached legally. Field work in Arizona is handled by Howler-employed licensed investigators; in other jurisdictions we engage vetted, licensed local investigators under our case management when physical presence is required.
What happens on the free consultation call?
We listen to your situation and ask clarifying questions. Then, we explain exactly what we can do, how long it will take, and what it will cost. There is no pressure to proceed. It is simply an information-gathering call.